Refund policy
1. Introduction
These Terms of Sale are Additional Terms subject to our Terms of Use and set forth a legally binding agreement between you and Zigleys LLC, a New York limited liability company (“Zigleys”, “we”, “us”) and govern transactions for products or preorders (collectively, “Orders”) initiated or completed on zigleys.com (the “Site”). By using the Site and placing Orders, you acknowledge and accept these Terms of Sale. These Terms of Sale are subject to change without prior written notice at any time, in our sole discretion. The latest version of these Terms of Sale will be posted on the Site, and you should review these before placing any Orders through the Site. Your continued use of the Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes. When such a change is made, we will update the “Last Updated” date at the top of this page.
These Terms of Sale are an integral part of the Terms of Use that apply to the use of the Site generally and may be modified by any applicable Additional Terms. You should also carefully review our Privacy Policy before placing an Order through the Site. When you place an Order on the Site it is an offer to enter into these Terms of Sale with respect to that Order.
2. Order Acceptance and Billing
Information regarding acceptable payment methods and shipping destinations is is provided during the checkout process. Your Order cannot be processed without correct shipping and billing information, and we cannot make changes to your Order after it is placed.
Before accepting an Order, we may request additional information from you, and we reserve the right to reject Orders or to cancel them after acceptance. As we customize your Order to your specifications, we will charge you for your Order as soon as your order is placed. We will commence work on your Order shortly after your payment is received. By confirming your purchase during the checkout process, you agree to pay for the Order.
We may put an authorization hold on your debit/credit card when you place your Order, which should be removed by your card-issuing bank once your card has been charged. Please note that Zigleys doesn’t control how long authorization holds stay on your account. You may call your card-issuing bank if you have further questions.
To be eligible to complete an Order, you must be at least the age of majority where you reside (18 years old in most states).
3. Pricing and Sales Tax
All prices are in U.S. dollars. All prices posted on the Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the Order is placed. Prices listed on the Site do not include taxes or charges for shipping and handling. We are not responsible for pricing, typographical, or other errors on the Site by us and we reserve the right to cancel any Orders arising from such errors. Sales tax is charged on Orders where applicable. The sales tax will be based on the state of the shipping address. Please note that some states charge sales tax on shipping fees as well.
4. Payment Methods
We accept payment methods as indicated during the checkout process. We are not responsible for external payment processor practices or their terms. By placing an Order, you represent and warrant that the payment information you supply to us is accurate, you are duly authorized to use the designated payment method, and that you authorize us, or our payment processor, to charge your designated payment method. We reserve the right to automatically suspend or cancel your Order if we cannot verify the payment method you designate, or if it is invalid or otherwise not acceptable.
6. Promotion or Discount Codes
When using a coupon or promotion code, only one can be applied to your Order at a time. Once the code is applied, the subtotal of your Order will be adjusted. If it is a shipping promotion, as long as the correct shipping method is selected, the cost of shipping will adjust. Please make sure that you review and understand the promotional details to confirm your Order qualifies for the promotion.